Introduction

Welcome to Mehabo. We are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from www.mehabo.com .

Information We Collect

Personal Information:

  • When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, Net Banking data), email address, and phone number. This is referred to as “Order Information.”
  • Additionally, if you sign up for our newsletter or marketing communications, we collect your email address and any preferences you provide.

Device Information:

  • When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some cookies installed on your device.
  • As you browse the Site, we also collect information about the individual web pages or products that you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site.

Cookies:

  • We use cookies to enhance your browsing experience, remember your preferences, and analyze site usage. For more details, please refer to our [Cookie Policy].

How We Use Your Information

Order Information:

  • Process and fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
  • Communicate with you regarding your order.
  • Screen orders for potential risk or fraud.
  • Provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us.

Device Information:

  • Screen for potential risk and fraud (in particular, your IP address).
  • Improve and optimize our Site by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns.

Transactional Emails:

  • We may send you transactional emails related to your purchase, such as order confirmations, shipping notifications, and abandoned cart reminders. These emails are necessary for completing transactions and cannot be unsubscribed from.

Marketing Communications:

  • With your explicit consent, we may send you promotional emails, newsletters, and special offers. You can unsubscribe from these emails at any time by clicking the “unsubscribe” link in any marketing email.

Legitimate Interest:

  • In certain cases, we may process your data based on legitimate interests, such as sending abandoned cart reminders. We ensure that our interests do not override your rights and freedoms. You can opt out of these communications at any time.

Improving Our Services:

  • We use usage data to improve our website, products, and services. This includes analyzing how users interact with our site to enhance the user experience.

Sharing Your Information

We respect your privacy and do not sell your personal information to third parties. However, we may share your personal information with:

Service Providers:

  • We partner with companies to perform services on our behalf, such as payment processing, shipping, and marketing. These providers are obligated to protect your information.

Compliance with Laws:

  • We may disclose your personal information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information, or to protect our rights.

Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by using the following links:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

In addition, under GDPR and other data protection laws, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccuracies in your personal data.
  • Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
  • Right to Object: You can object to the processing of your data for direct marketing or other purposes based on legitimate interest.
  • Right to Restrict Processing: You can request that we limit the processing of your data under certain circumstances.
  • Right to Data Portability: You can request that we transfer your data to another organization in a structured, commonly used, and machine-readable format.
  • Right to Withdraw Consent: If you have provided consent for marketing communications, you can withdraw it at any time.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

For marketing communications, we will retain your data until you unsubscribe or request deletion.

Security

We take reasonable precautions to protect your personal information. We use industry-standard security measures to protect your information during transmission and once it is stored in our systems. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with the revision date.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@mehabo.com.